U0402 on JEEP CHEROKEE
What U0402 Means on Your JEEP CHEROKEE
Real JEEP CHEROKEE Owner Reports (Source: NHTSA Complaints Database)
"Follow up of complaint tracking # 11665800 and 11667793. My Cherokee 2014 has DTC U0402 since 2018. Jeep does not want to do a recall for change of transmission for my car."
"This is an addendum to complain number 11665800 I would like NHTSA do a recall for the transmission of my Jeep Cherokee 2014. I read an Article by Clifford Atiyeh, published on 07/08/2019 titled: Jeep recalls 2014 Cherokee again as ZF Nine-Speed Transmission Problems continue."
"Car bought new on 2014. On 2018 car started to show engine light to illuminate on and off. Jeep technician comply with recalls, and did not change transmission despite DTC U0402 was there all the time, and car was under warranty."
"Transmission issue causing a serious safety issue. while braking the vehicle has an acceleration surge. it also does this while coasting and the transmission goes into a downshift. there are also issues with it shifting in several gears. there is a check engine light on u0402."
"I didn't know just how quirkily sensitive this vehicle would become to starting off; especially after fca started recalls for transmission software updates. this (r01) was completed on the vehicle, (march 2015 at 17,399 miles)."
Data from NHTSA Vehicle Complaints Database. All reports are filed by vehicle owners directly with the U.S. Department of Transportation.
Common Causes of U0402 on JEEP CHEROKEE
Percentages based on NHTSA complaint component analysis for this vehicle.
Complaint Trend by Year
What To Do Next
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1
Check for recalls on YOUR VIN
Go to nhtsa.gov/recalls and enter your VIN. Free repairs if your vehicle is covered.
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2
Get a proper diagnosis
A code alone doesn't tell you the exact failed part. A diagnostic at a shop ($50-$150) pinpoints the root cause before you spend money on parts.
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3
Compare repair quotes
Get 2-3 quotes. Dealer vs independent shop prices often differ 30-50% for the same repair.