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U3000 on FORD EXPLORER

Severity
Medium
NHTSA Reports
22
Most Affected
2011, 2014, 2013

What U3000 Means on Your FORD EXPLORER

Real FORD EXPLORER Owner Reports (Source: NHTSA Complaints Database)

"I’m the original and only owner of a 2011 Ford Explorer (VIN [XXX]). Although Ford Recall 14S06 (NHTSA 14V-286) was marked complete by AutoNation Ford of Bellevue, I’m now experiencing the same issue: loss of power steering assist while driving, which creates a safety hazard."

— 2011 FORD EXPLORER owner • STEERING • Filed 08/01/2025

"recall 15n01,,,dealer SAM GALLOWAY FORT MYERS FLORIDA is refusing to repair steering recall for bad gear i was NEARLY KILLED as can was unstteable in a near HEAD ON CRASH!!! the diagnostic is showing the code u3000:49 in the dtc and they REFUSE>>>PLEASE HELP...im DISABLED."

— 2011 FORD EXPLORER owner • STEERING • Filed 05/01/2025

"Power Steering quit working in a sharp turn. No accident occurred. No prior issue. Recall 14so6 was performed on 2/06/2015 under 15no1. But at the time of recall it did not present any codes and they skipped replacing whole steering gear and hardware."

— 2011 FORD EXPLORER owner • STEERING • Filed 03/15/2024

"Husband started vehicle, and, as he started backing out of garage, warning chime sounded, and "Electronic Power Steering Assist Fault" message displayed on dash. Steering locked up; he was unable to turn steering wheel. He turned car off and restarted, thinking possible computer error."

— 2011 FORD EXPLORER owner • STEERING • Filed 01/08/2024

"At start, vehicle shows power steering assist failure and because vehicle is parked, almost impossible to turn steering wheel - started 2 months ago as intermittent problem, then permanent failure now. issue has not occurred, yet, while driving this vehicle."

— 2011 FORD EXPLORER owner • STEERING • Filed 01/23/2017

Data from NHTSA Vehicle Complaints Database. All reports are filed by vehicle owners directly with the U.S. Department of Transportation.

Common Causes of U3000 on FORD EXPLORER

81.8%
4.5%
4.5%
4.5%
4.5%

Percentages based on NHTSA complaint component analysis for this vehicle.

Complaint Trend by Year

2011
6
2012
3
2013
5
2014
6
2015
1
2016
1

What To Do Next

  1. 1
    Check for recalls on YOUR VIN

    Go to nhtsa.gov/recalls and enter your VIN. Free repairs if your vehicle is covered.

  2. 2
    Get a proper diagnosis

    A code alone doesn't tell you the exact failed part. A diagnostic at a shop ($50-$150) pinpoints the root cause before you spend money on parts.

  3. 3
    Compare repair quotes

    Get 2-3 quotes. Dealer vs independent shop prices often differ 30-50% for the same repair.

U3000 on Other Vehicles

Data sourced from the National Highway Traffic Safety Administration (U.S. Department of Transportation) and the SAE J2012 OBD-II standard. Code definitions follow the SAE J2012 / ISO 15031-6 standard. Owner reports are filed directly with NHTSA by vehicle owners. This information is provided for educational purposes only and should not replace professional automotive diagnosis. Always consult a qualified mechanic for vehicle repair decisions.

Last updated: March 2026