🔧 FixIt
🟡

P2711 on VOLKSWAGEN CC

Severity
Medium
NHTSA Reports
4
Most Affected
2010

What P2711 Means on Your VOLKSWAGEN CC

Real VOLKSWAGEN CC Owner Reports (Source: NHTSA Complaints Database)

"Dsg transmission malfunction: transmission fails to shift from 1st to neutral and from neutral to 1st, also cars slips out of gear only in 1st gear when starting from stop, seems transmission retaining spring for odd gears clutch pack is not made to withstand the the higher psi generated when starti"

— 2010 VOLKSWAGEN CC owner • POWER TRAIN • Filed 01/01/2018

"When either slowing down or coming to a stop my car starts jerking , i attempt to accelerate and i cannot , my car seems to going into a neutral state. the drive (d) gear flashes so i am stuck. i have to put my car into park (p) turn off my car in the middle of traffic then turn it back on to drive."

— 2010 VOLKSWAGEN CC owner • ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM • Filed 01/01/2017

"The engine light is on in my vehicle and i found out there is an unexpected mechanical gear disengagement (trouble code p2711). the dealership quoted $2,400 suggesting me to replace clutch packs, after i spent $140 simply for diagnosis."

— 2010 VOLKSWAGEN CC owner • POWER TRAIN,VEHICLE SPEED CONTROL • Filed 10/02/2017

"Dsg transmission problems, i had the car for about 1 year and a half and suddenly after a long day of driving the car when i would get home to park the car and reverse it into the spot and it didn't engage instead i just heard a thump and then the check engine light turned on and i had the p,r,n,d,s"

— 2010 VOLKSWAGEN CC owner • POWER TRAIN • Filed 04/11/2016

Data from NHTSA Vehicle Complaints Database. All reports are filed by vehicle owners directly with the U.S. Department of Transportation.

Common Causes of P2711 on VOLKSWAGEN CC

50%
25%
25%

Percentages based on NHTSA complaint component analysis for this vehicle.

Complaint Trend by Year

2010
4

What To Do Next

  1. 1
    Check for recalls on YOUR VIN

    Go to nhtsa.gov/recalls and enter your VIN. Free repairs if your vehicle is covered.

  2. 2
    Get a proper diagnosis

    A code alone doesn't tell you the exact failed part. A diagnostic at a shop ($50-$150) pinpoints the root cause before you spend money on parts.

  3. 3
    Compare repair quotes

    Get 2-3 quotes. Dealer vs independent shop prices often differ 30-50% for the same repair.

P2711 on Other Vehicles

Data sourced from the National Highway Traffic Safety Administration (U.S. Department of Transportation) and the SAE J2012 OBD-II standard. Code definitions follow the SAE J2012 / ISO 15031-6 standard. Owner reports are filed directly with NHTSA by vehicle owners. This information is provided for educational purposes only and should not replace professional automotive diagnosis. Always consult a qualified mechanic for vehicle repair decisions.

Last updated: March 2026