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C0631 on Ford Explorer

Front Axle Disconnect Actuator

NHTSA Reports
7
Severity
high
Most Affected
2020
Crashes / Fires
0 / 0
Source: NHTSA Complaints Database · SAE J2012
Last reviewed: Last updated:

Methodology: Reviewed against the SAE J2012 generic DTC definition and NHTSA owner-complaint patterns, then scoped to Ford Explorer context without treating complaints as confirmed diagnoses.

Sources: SAE/OBD-II definitions, manufacturer service information, and public reliability reports (including NHTSA where applicable).

Limits: Guidance is informational and may not match every model-year or revision. Confirm with the official manual and diagnostics before replacing parts. For safety-critical or electrical work, use a qualified technician.

What C0631 Means on Your Ford Explorer

C0631 is a diagnostic trouble code indicating: Front Axle Disconnect Actuator. This code relates to the chassis system. The vehicle's computer detected a condition outside normal operating parameters and stored this code.

7 FORD EXPLORER owners have reported this issue to NHTSA across model years 2020. Most reports come from the 2020 model year.

Real Ford Explorer Owner Reports

Source: NHTSA Complaints Database

"SUMMARY OF FACTS FOR LEGAL CONSULTATION Bad Faith Redhibition Claim — Louisiana Civil Code Art. 2545 Prepared for Attorney Consultation 1."

— 2020 Ford Explorer owner · POWER TRAIN,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION · Filed 2026-01-26

"On [XXX], after starting my vehicle, I received multiple safety warnings, prompting the check engine light and a wrench icon on the dashboard."

— 2020 Ford Explorer owner · POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER · Filed 2025-06-25

"1. Component: AWD system – Front Axle Disconnect Actuator / Intermediate Shaft • Failure Type: AWD system failed, preventing power transfer to front wheels • Availability for Inspection: Yes, diagnosed and confirmed by Zeigler Lincoln Ford 2."

— 2020 Ford Explorer owner · POWER TRAIN,WHEELS,UNKNOWN OR OTHER · Filed 2024-12-05

"We bought this our ST in April and just our luck it has passed the 5-year mark.....no powertrain warranty for us, darn. On Wednesday, during the 30-minute drive home from work, my spouse reported a fault indicator on the dash related to 4WD or AWD being inoperable."

— 2020 Ford Explorer owner · POWER TRAIN,ENGINE · Filed 2024-10-30

"Vehicle is giving a code C0631 and C0632 also has a wrench light indicator on it has something to do with the AWD the vehicle will become hard to turn stall completely will not move and a loss of power occurs"

— 2020 Ford Explorer owner · STEERING,SUSPENSION,POWER TRAIN · Filed 2024-08-30

All reports filed by vehicle owners directly with the U.S. Department of Transportation.

📊 Complaint Trend by Model Year

7
'20

Common Causes on Ford Explorer

Based on NHTSA complaint component analysis for this vehicle.

POWER TRAIN,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION 14.3%
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN or OTHER 14.3%
POWER TRAIN,WHEELS,UNKNOWN or OTHER 14.3%
POWER TRAIN,ENGINE 14.3%
STEERING,SUSPENSION,POWER TRAIN 14.3%

What To Do Next

  1. 1
    Check for recalls on YOUR VIN

    Go to nhtsa.gov/recalls and enter your VIN. If your vehicle is covered, repairs are free.

  2. 2
    Get a proper diagnosis

    A code alone doesn't tell you the exact failed part. A diagnostic at a shop ($50–$150) pinpoints the root cause before you spend money on parts.

  3. 3
    Compare repair quotes

    Get 2–3 quotes. Dealer vs. independent shop prices often differ 30–50% for the same repair.

Frequently Asked Questions

C0631 on Other Vehicles